Message from the Registrar and CEO: Information on the Masking Mandates in Ontario

As noted in its recent announcement, effective June 11, 2022, the Ontario government is lifting most masking mandates. With the exception of long-term care homes and retirement homes, masks will no longer be required. Masking continues to be recommended in higher-risk congregate living settings, such as shelters and group homes. The Ministry of Health will issue guidance for health care workers and organizations on when masks should be worn in hospitals and other health care settings.

In light of this recent announcement, the College advises social workers and social service workers to review the following:

Practice Considerations

In making decisions about their practice, members should first determine how the changes to masking mandates apply to their workplace and speak to their manager or supervisor if they need assistance Some health care settings and other organizations may issue their own mask mandates, and members should ensure they are aware of any organization-wide directives.

Clients may have strong views on masking, which can lead to difficult conversations. Whenever possible, members are encouraged to speak to clients about masking before in-person client interactions and to apply their professional judgment as to how to proceed with providing services.

The College recommends that members who intend to see clients in person conduct client screening and monitor themselves for COVID-19 symptoms beforehand and avoid practising if they are feeling ill.

Members should use a client-centred approach and mask if they wish and/or at the client’s request. If possible, members should communicate their masking preferences to their clients before appointments or other in-person client interactions. Members are encouraged to use the ETHICS-A: Ethical Decision-Making Tool to assist them in applying their professional judgment in relation to this issue.

Members should also ensure they are familiar with previous College communications regarding:

Staying Informed

Social workers and social service workers should continue to visit the College’s centralized COVID-19 webpage to access practice support and eBulletins which have been sent to College members and other stakeholders throughout the pandemic. A list of frequently asked questions is also accessible on this webpage.

The College will continue to provide recommendations that are intended to protect the health and well-being of both members and the Ontario public.

Thank you for your dedication and service. Keep well.

Lise Betteridge, MSW, RSW
Registrar and CEO