Strategic Plan 2020-2023

As noted in an eBulletin, at the end of 2019 the College Council embarked on a strategic planning process to identify the future direction and priorities for the College for the next four years. The result of this process is the approved Strategic Plan 2020-2023.

The College is pleased to share:

  • Strategic Plan 2020-2023, which includes key priorities and objectives
  • Strategy Map 2020-2023, which highlights the priorities “at a glance” and can also be accessed below



The OCSWSSW protects the interest of the public by regulating the practice of social workers and social service workers and promoting ethical and professional practice.


The OCSWSSW strives for organizational excellence in its mandate in order to: serve the public interest; regulate its members; and be accountable and accessible to the community.

We have achieved this vision when:

  • Everyone eligible is registered with the College.
  • All stakeholders have a clear understanding of the role and importance of the College and the value of registration.
  • Social workers and social service workers have an enforceable scope of practice.
  • We have a strong and engaged Council.
  • We are a recognized opinion leader in the sector and the larger regulatory community.
  • There is a standardized exam for entry to practice for social service work and social work.
  • There is a fully integrated technological platform to increase transparency of College business and processes to promote public protection.
  • Only registered members use the protected titles.


  • Respect
  • Leadership and Accountability
  • Fairness and Transparency
  • Ethical Conduct
  • Efficiency and Effectiveness
  • Caring Communities


Uphold Ethical and Professional Practice

  • Review the Standards of Practice and revise as necessary.
  • Provide more educational resources to support ethical and professional practice.
  • Review the Continuing Competence Program to determine if changes are required to ensure members’ continuing competence.
  • Review registration processes and consider entry-to-practice exam for new social workers and social service workers.

Strengthen Stakeholder Engagement and Government Relations

  • Continue employer and public campaigns and other stakeholder outreach initiatives.
  • Engage with government around the regulation of Children’s Aid Society workers and other regulatory issues.
  • Explore the opportunity to partner with other regulators in the establishment of a public advisory group.

Increase Diversity, Equity and Inclusion

  • Enhance equity and inclusion across organizational processes, resources and materials.
  • Develop partnerships with Indigenous communities to begin to implement the Truth and Reconciliation Commission of Canada’s calls to action within the regulatory context.

Enhance Regulatory Effectiveness

  • Leverage technology to improve accessibility and efficiency.
  • Make registration processes available online.