One key role of the College is to consider and investigate reports and complaints made by members of the public regarding the conduct of members of the College. The College’s primary mandate is the protection of the public interest, and all information it receives concerning the conduct of College members is assessed with this mandate foremost in mind, while ensuring a fair and just process.

The Complaints and Discipline staff members provide administrative support to the Complaints, Discipline, Fitness to Practise and Executive Committees. Complaints and Discipline staff members also deal with reports concerning the title protection and holding out provisions of the Social Work and Social Service Work Act.

This area of the site provides details regarding the following processes administered by Complaints and Discipline staff:

Complaints  Discipline  Mandatory Reports

Fitness to Practise Unregulated Practitioners