The Ontario College of Social Workers and Social Service Workers (OCSWSSW) is pleased to publish its 2016-2019 Strategic Plan below.

The OCSWSSW Council engaged in a strategic planning process in the spring of 2016 after seeking input from key stakeholders. The Strategic Plan below was approved by Council on May 5, 2016.

We are pleased to publish a summary of the plan.

Note: Please download the document before printing.






The Ontario College of Social Workers and Social Service Workers (OCSWSSW) protects the interest of the public by regulating the practice of social workers and social service Workers and promoting ethical and professional practice.


Fairness and Transparency
Efficiency and Effectiveness
Leadership and Accountability
Ethical Conduct
Caring Communities



The OCSWSSW strives for organizational excellence in its mandate in order to: serve the public interest; regulate its members; and be accountable and accessible to the community.

We have achieved this vision when:

  • Everyone eligible is registered with the College.
  • All stakeholders have a clear understanding of the role and importance of the College and the value of registration.
  • Social workers and social service workers have an enforceable scope of practice.
  • We have a strong and engaged Council.
  • We are a recognized opinion leader in the sector and the larger regulatory community.
  • There is a standardized exam for entry to practice for social service work and social work.
  • There is a fully integrated technological platform to increase transparency of College business and processes to promote public protection.
  • Only registered members use the protected titles.







Priority 1

Strengthen Stakeholder and Public Awareness


1.1 Develop communications strategy.

1.2 Improve employer outreach.

1.3 Improve education outreach.

1.4 Build government advocacy campaign.

Priority 2

Uphold Ethical and Professional Practice


2.1 Deploy revisions to the Continuing Competence Program.

2.2 Review and revise standards of practice.

Priority 3

Maintain Effective Governance


3.1 Review, revise and clarify roles.

3.2 Leverage technology to enhance work of Council and committees.

3.3 Promote a culture of diversity, inquiry and accessibility at the College.

Priority 4

Achieve Regulatory Effectiveness


4.1 Improve strategies for enforcement of title protection and holding out.

4.2 Maximize technology in College’s work.

4.3 Ensure timely effective complaints and discipline processes.

4.4 Respond to public and government expectations for increased transparency.

4.5 Work with other regulators across Canada to explore regulatory initiatives to consider the need for possible harmonization.