{"id":2213,"date":"2021-09-03T15:29:04","date_gmt":"2021-09-03T19:29:04","guid":{"rendered":"http:\/\/ocswssw-development.flywheelsites.com\/?page_id=2213"},"modified":"2026-02-06T12:23:02","modified_gmt":"2026-02-06T16:23:02","slug":"plaintes-et-discipline","status":"publish","type":"page","link":"https:\/\/www.ocswssw.org\/fr\/public\/plaintes-et-discipline\/","title":{"rendered":"Plaintes et discipline"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">L\u2019un des r\u00f4les cl\u00e9s de l\u2019Ordre consiste \u00e0 \u00e9tudier les rapports et les plaintes d\u00e9pos\u00e9s par tout membre du public (y compris les clients, les coll\u00e8gues et les employeurs) au sujet de la conduite des membres de l\u2019Ordre. L\u2019Ordre a pour principal mandat de prot\u00e9ger l\u2019int\u00e9r\u00eat public; et il \u00e9value tous les renseignements qu\u2019il re\u00e7oit concernant la conduite de ses membres par rapport \u00e0 ce mandat, en ayant recours \u00e0 une proc\u00e9dure juste et \u00e9quitable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il y a deux fa\u00e7ons d\u2019informer l\u2019Ordre de vos pr\u00e9occupations concernant quelqu\u2019un parmi ses membres. Il importe de conna\u00eetre la diff\u00e9rence entre les deux avant de d\u00e9cider laquelle utiliser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une&nbsp;<a href=\"http:\/\/www.ocswssw.org\/fr\/public\/plaintes-et-discipline\/plaintes\/\" data-type=\"page\" data-id=\"2194\"><strong>plainte<\/strong><\/a>&nbsp;est d\u00e9pos\u00e9e par une personne, en g\u00e9n\u00e9ral celle qui a re\u00e7u les services d\u2019une ou d\u2019un membre de l\u2019Ordre, et celle-ci est partie dans la proc\u00e9dure de plainte au m\u00eame titre que le ou la membre. Selon la proc\u00e9dure de plainte :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La plaignante ou le plaignant doit d\u00e9poser un&nbsp;<a href=\"http:\/\/www.ocswssw.org\/fr\/public\/plaintes-et-discipline\/plaintes\/comment-deposer-une-plainte\/\" data-type=\"page\" data-id=\"2192\"><strong>formulaire de plainte<\/strong><\/a>&nbsp;d\u00fbment rempli.<\/li>\n\n\n\n<li>L\u2019Ordre tient la plaignante ou le plaignant au courant du d\u00e9roulement de la proc\u00e9dure de plainte et peut lui demander un compl\u00e9ment d\u2019information ou des explications.<\/li>\n\n\n\n<li>\u00c0 l\u2019issue de la proc\u00e9dure de plainte, l\u2019Ordre remet \u00e0 la plaignante ou au plaignant une copie de la d\u00e9cision du comit\u00e9 des plaintes.<\/li>\n\n\n\n<li>La d\u00e9cision du comit\u00e9 des plaintes est sans appel.<\/li>\n\n\n\n<li>La d\u00e9cision du comit\u00e9 des plaintes ne peut pas \u00eatre utilis\u00e9e dans une instance civile<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Un&nbsp;<a href=\"http:\/\/www.ocswssw.org\/fr\/public\/plaintes-et-discipline\/rapports-obligatoires-2\/\" data-type=\"page\" data-id=\"5398\"><strong>rapport<\/strong><\/a>&nbsp;contient des renseignements qu\u2019une personne ou un organisme souhaite communiquer \u00e0 l\u2019Ordre au sujet de quelqu\u2019un parmi ses membres. Selon le processus de rapport :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019auteur du rapport n\u2019est pas une partie \u00e0 l\u2019enqu\u00eate. L\u2019Ordre peut lui demander un compl\u00e9ment d\u2019information, mais il ne l\u2019informe pas de la suite donn\u00e9e au rapport et ne lui fournit pas de copie de la d\u00e9cision prise \u00e0 son \u00e9gard.<\/li>\n\n\n\n<li>La registrateure de l\u2019Ordre examine les renseignements fournis dans le rapport, puis d\u00e9cide s\u2019il y a lieu de mener une enqu\u00eate, dirige l\u2019enqu\u00eate et en d\u00e9finit la port\u00e9e.<\/li>\n\n\n\n<li>La d\u00e9cision prise par le Bureau \u00e0 l\u2019\u00e9gard d\u2019un rapport est sans appel.<\/li>\n\n\n\n<li>La d\u00e9cision du Bureau ne peut pas \u00eatre utilis\u00e9e dans une instance civile.<\/li>\n\n\n\n<li>L\u2019auteur d\u2019un rapport doit fournir le&nbsp;<a href=\"https:\/\/onlineservices.ocswssw.org\/fr-FR\/intake-report-form\/\" target=\"_blank\" rel=\"noreferrer noopener\">formulaire de rapport<\/a>&nbsp;d\u00fbment rempli.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Les membres du personnel charg\u00e9s de la conduite professionnelle apportent un soutien administratif aux comit\u00e9s des plaintes, de discipline, d\u2019aptitude professionnelle et au Bureau. Les membres du personnel charg\u00e9s de la conduite professionnelle s\u2019occupent \u00e9galement des rapports concernant les dispositions de la\u00a0<em>Loi sur le travail social et les techniques de travail social<\/em>\u00a0ayant trait \u00e0 la protection du titre et au fait de se pr\u00e9senter comme un travail social ou un technicien en travail social.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette section du site fournit des informations d\u00e9taill\u00e9es au sujet des proc\u00e9dures suivantes administr\u00e9es par le personnel charg\u00e9 de la conduite professionnelle :<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ocswssw.org\/fr\/public\/plaintes-et-discipline\/plaintes\/\">Plaintes<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/www.ocswssw.org\/fr\/plaintes-et-discipline\/discipline\/\">Discipline<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/www.ocswssw.org\/fr\/public\/plaintes-et-discipline\/rapports-obligatoires-2\/\">Rapports obligatoires<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ocswssw.org\/fr\/lordre-en-bref\/conseil-et-comites\/aptitude-professionnelle\/\">Aptitude professionnelle<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ocswssw.org\/fr\/public\/praticiens-non-reglementes\/\">Praticiens non r\u00e9glement\u00e9s<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019un des r\u00f4les cl\u00e9s de l\u2019Ordre consiste \u00e0 \u00e9tudier les rapports et les plaintes d\u00e9pos\u00e9s par tout membre du public [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1655,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"footnotes":""},"class_list":["post-2213","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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