{"id":17821,"date":"2024-10-17T11:25:17","date_gmt":"2024-10-17T15:25:17","guid":{"rendered":"https:\/\/www.ocswssw.org\/?page_id=17821"},"modified":"2024-10-17T11:25:19","modified_gmt":"2024-10-17T15:25:19","slug":"conseils-techniques-relatifs-au-portail-en-ligne","status":"publish","type":"page","link":"https:\/\/www.ocswssw.org\/fr\/conseils-techniques-relatifs-au-portail-en-ligne\/","title":{"rendered":"Conseils techniques relatifs au portail en ligne"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">L\u2019information ci-dessous vous fournira des renseignements essentiels sur la configuration requise, la compatibilit\u00e9 du navigateur et d&rsquo;autres conseils qui vous permettront de vivre une exp\u00e9rience harmonieuse lorsque vous utilisez le <a href=\"https:\/\/onlineservices.ocswssw.org\/fr-FR\/\" target=\"_blank\" rel=\"noreferrer noopener\">portail en ligne<\/a> de l&rsquo;Ordre.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Utiliser un ordinateur portable ou de bureau<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nous recommandons d&rsquo;utiliser un ordinateur portable ou de bureau pour acc\u00e9der au portail en ligne plut\u00f4t qu&rsquo;un appareil mobile (p.&nbsp;ex., un t\u00e9l\u00e9phone ou une tablette).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Utiliser des syst\u00e8mes d&rsquo;exploitation compatibles<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nous recommandons d&rsquo;utiliser la version \u00e0 jour de l&rsquo;un des syst\u00e8mes d&rsquo;exploitation suivants&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pour les PC\u00a0: Windows\u00a010 ou versions ult\u00e9rieures<\/li>\n\n\n\n<li>Pour les Macs\u00a0: macOS\u00a010.13 ou versions ult\u00e9rieures<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Utiliser ou mettre \u00e0 jour un navigateur Internet recommand\u00e9<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour une exp\u00e9rience facile, nous recommandons d&rsquo;utiliser l&rsquo;un des navigateurs Web suivants<strong>&nbsp;: <\/strong><strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.google.ca\/chrome\/?brand=RXQR&amp;gclid=88860d01d1a918142d0d6d937006a2fa&amp;gclsrc=3p.ds&amp;utm_source=bing&amp;utm_medium=cpc&amp;utm_campaign=1009936%20%7C%20Chrome%20Win10%20%7C%20DR%20%7C%20ESS01%20%7C%20NA%20%7C%20CA%20%7C%20en%20%7C%20Desk%20%7C%20SEM%20%7C%20BKWS%20-%20BMM%20%7C%20Txt%20~%20Top%20KWDS&amp;utm_term=%2Bdownload%20%2Bchrome&amp;utm_content=Desk%20%7C%20BKWS%20-%20BMM%20%7C%20Txt%20~%20Download%20Chrome\" target=\"_blank\" rel=\"noreferrer noopener\">Google Chrome<\/a> \u2013 Les trois derni\u00e8res principales versions<\/li>\n\n\n\n<li><a href=\"https:\/\/www.mozilla.org\/en-CA\/firefox\/all\/#product-desktop-release\" target=\"_blank\" rel=\"noreferrer noopener\">Mozilla Firefox<\/a> \u2013 Les trois derni\u00e8res principales versions<\/li>\n\n\n\n<li><a href=\"https:\/\/www.microsoft.com\/en-us\/edge?form=MY01BV&amp;OCID=MY01BV&amp;r=1\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Edge<\/a> \u2013 Les trois derni\u00e8res principales versions<\/li>\n\n\n\n<li><a href=\"https:\/\/support.apple.com\/en-ca\/102665\" target=\"_blank\" rel=\"noreferrer noopener\">Apple Safari<\/a> \u2013 Versions\u00a013 et ult\u00e9rieures<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Veuillez prendre note qu\u2019Internet Explorer <strong>n\u2019est pas<\/strong> un navigateur compatible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Activer les t\u00e9moins et d\u00e9sactiver les bloqueurs de fen\u00eatres contextuelles<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Assurez-vous que les t\u00e9moins sont activ\u00e9s dans votre navigateur et que le bloqueur de fen\u00eatres contextuelles est d\u00e9sactiv\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Effacer l\u2019historique de navigation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Videz la m\u00e9moire cache de votre navigateur pour supprimer les fichiers et donn\u00e9es temporaires qui pourraient afficher de l\u2019information qui n\u2019est pas \u00e0 jour.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Utiliser une fen\u00eatre de navigation priv\u00e9e<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous \u00e9prouvez des difficult\u00e9s \u00e0 acc\u00e9der au <a href=\"https:\/\/onlineservices.ocswssw.org\/fr-FR\/\" target=\"_blank\" rel=\"noreferrer noopener\">portail en ligne<\/a>, ouvrez une fen\u00eatre \u00ab\u00a0InPrivate\u00a0\u00bb (Firefox ou Edge) ou une \u00ab\u00a0Fen\u00eatre de navigation priv\u00e9e\u00a0\u00bb (Chrome), et essayez \u00e0 nouveau d&rsquo;acc\u00e9der au portail. Vous \u00e9liminerez ainsi les donn\u00e9es en cache, les fichiers Internet temporaires ou les conflits potentiels caus\u00e9s par les extensions de navigateur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pour les utilisateurs de Google Chrome\u00a0:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ouvrez une fen\u00eatre priv\u00e9e en cliquant sur les trois points verticaux dans le coin sup\u00e9rieur droit de votre navigateur, puis s\u00e9lectionnez \u00ab\u00a0Nouvelle fen\u00eatre de navigation priv\u00e9e\u00a0\u00bb.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pour les utilisateurs de Mozilla Firefox&nbsp;:<\/strong><strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ouvrez une fen\u00eatre priv\u00e9e en cliquant sur les trois points verticaux dans le coin sup\u00e9rieur droit de votre navigateur, puis s\u00e9lectionnez \u00ab\u00a0Nouvelle fen\u00eatre priv\u00e9e\u00a0\u00bb.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pour les utilisateurs de Microsoft Edge\u00a0:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ouvrez une fen\u00eatre \u00ab\u00a0InPrivate\u00a0\u00bb en cliquant sur les trois points verticaux dans le coin sup\u00e9rieur droit de votre navigateur, puis s\u00e9lectionnez \u00ab\u00a0Nouvelle fen\u00eatre InPrivate\u00a0\u00bb.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Contactez-nous<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si le probl\u00e8me persiste ou si les conseils ci-dessus ne suffisent pas \u00e0 le r\u00e9soudre, envoyez un courriel \u00e0 <a href=\"mailto:info@otsttso.org\" target=\"_blank\" rel=\"noreferrer noopener\">info@otsttso.org<\/a> en y joignant les renseignements suivants\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Une description du probl\u00e8me que vous \u00e9prouvez, y compris les messages d&rsquo;erreur.<\/li>\n\n\n\n<li>Joignez \u00e0 votre courriel la ou les captures d&rsquo;\u00e9cran qui illustrent le(s) probl\u00e8me(s) et le(s) message(s) d&rsquo;erreur.<\/li>\n\n\n\n<li>Faites-nous part de tout autre renseignement pertinent, notamment le type d&rsquo;appareil, la version du syst\u00e8me d&rsquo;exploitation et la version du navigateur.<\/li>\n\n\n\n<li>Indiquez les mesures que vous avez d\u00e9j\u00e0 prises pour r\u00e9soudre le probl\u00e8me, par exemple en vidant la m\u00e9moire cache de votre navigateur ou en essayant un autre navigateur.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019information ci-dessous vous fournira des renseignements essentiels sur la configuration requise, la compatibilit\u00e9 du navigateur et d&rsquo;autres conseils qui vous [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"footnotes":""},"class_list":["post-17821","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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